Shipping policy

SHIPPING

Volchem ships by express courier only (SDA, BRT, GLS…); delivery takes 24-48 hours.
The recipient must be available at the address provided during the courier's delivery hours (usually 9-12 and 15-18); otherwise the courier will leave a notice and attempt a second delivery. If the second attempt also fails, the recipient must collect the parcel from the courier's local branch. If the parcel is not collected by the end of the storage period, it will be returned to the sender with no further rights for the buyer, who will be charged the costs of opening the storage procedure.
Volchem insures all shipments; the customer does not need to take out additional insurance.